Privacy Policy

We may collect the following types of information:

1.1 Personal Information

When you register for an account, place an order, or contact us, we may collect personal information including but not limited to:

• Full name
• Email address
• Phone number
• Billing address
• Company name (if applicable)
• CNIC or business registration number (for domain registration as required by PKNIC)
• Payment information (processed securely through third-party payment gateways)

1.2 Technical Information

When you access our website or services, we automatically collect certain technical information, including:

• IP address
• Browser type and version
• Operating system
• Referring website URL
• Pages visited and time spent on our website
• Device identifiers

1.3 Service Usage Data

We collect data related to your use of our hosting services, including resource usage statistics (bandwidth, disk space, CPU usage), support ticket communications, and service configuration details.

We use the information we collect for the following purposes:

• To create and manage your hosting account.
• To process payments and send billing notifications.
• To provide, maintain, and improve our services.
• To respond to your inquiries and provide client support.
• To send service-related communications, including updates, security alerts, and maintenance notices.
• To send promotional communications (only with your consent; you may opt out at any time).
• To detect, prevent, and address fraud, abuse, and security issues.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our business, such as payment processors, data center operators, and email delivery services. These providers are contractually bound to protect your information.
• Domain Registrars: When you register a domain through HostBring, your registration information is shared with the relevant domain registrar and may be published in the WHOIS database as required by ICANN or PKNIC policies.
• Legal Requirements: We may disclose your information if required to do so by law, regulation, legal process, or governmental request.
• Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud.

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize your browser and remember certain information.

We use the following types of cookies:

• Essential Cookies: Required for the basic functionality of our website, such as session management and authentication.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage data (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences for a better user experience.

You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of our website.

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmitted between your browser and our servers.
• Firewalls and intrusion detection systems on our infrastructure.
• Regular security audits and vulnerability assessments.
• Restricted access to personal information on a need-to-know basis.
• Secure payment processing through PCI-compliant third-party gateways.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Our services may integrate with or contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access through our platform.

Third-party services we may use include:

• Payment gateways (JazzCash, EasyPaisa, bank transfer processors)
• Domain registrars (PKNIC and international registrars)
• Analytics services (Google Analytics)
• Email delivery services
• Content delivery networks (CDN)

We retain your personal information for as long as your account is active or as needed to provide you services. After account termination, we may retain certain information for the following periods:

• Billing and transaction records: Retained for up to 7 years to comply with tax and financial regulations in Pakistan.
• Support ticket communications: Retained for up to 3 years after account closure.
• Server logs and technical data: Retained for up to 90 days for security and diagnostic purposes.

After the applicable retention period, your data will be securely deleted or anonymized.

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct any inaccurate or incomplete information.
• Deletion: You may request that we delete your personal information, subject to our legal obligations and legitimate business needs.
• Opt-Out: You may opt out of promotional communications at any time by clicking the unsubscribe link in our emails or contacting us directly.
• Data Portability: You may request your data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: