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Email: addresses, storage and limits

How storage and address sizes work

Plan storage, address quotas and what happens when full.

Plan storage is shared

Your plan comes with an amount of storage, for example 5 GB on Team. It is shared by all the email addresses on your plan.

Each address gets a part

When you create an address, you choose how much of the plan's storage it can use (its size). We suggest a fair share, but you can choose more or less in steps of 0.25 GB:

  • Every address needs at least 0.25 GB.
  • All the address sizes together can't be more than your plan's storage.
  • You can change an address's size later on its page. It can't go below what the address already uses, plus a little room (10%).

Example: Team has 5 GB and 5 addresses. Give each address 1 GB, or give the busy sales address 2 GB and the others 0.75 GB each.

When an address gets full

We email the owner when an address reaches 80% and again at 95%. When an address is full, new email to it bounces. To fix it:

  • Delete old email with large attachments, and empty Trash and Junk, or
  • Give the address more space on its page, or
  • Add storage: 5 GB more for PKR 600 a year. Ask us from your Email page.

Message size

You can send and receive attachments up to 25 MB. For bigger files, share a link (for example Google Drive) instead.

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