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See your cPanel and FTP login details

Your username and password for FTP apps, and how to keep them safe.

The portal keeps your cPanel username and password. You need them for FTP apps (such as FileZilla) and some tools. To open cPanel itself, you don't need them: use Log in to cPanel.

1. Show the login details

  1. Open Hosting and click your hosting.
  2. In the Login details card, click Show login details.
  3. Type Your portal password (for your security) and click Show login details.

You now see the Username, Password and the cPanel address, each with a copy button. They hide again after 5 minutes, or click Hide now.

Viewing them is recorded, so you can see if anyone else did.

2. Connect with an FTP app

In FileZilla or a similar app, use:

SettingValue
Hostyour domain, or the cPanel address without https:// and the port
Usernameyour cPanel username
Passwordyour cPanel password
Port21 (FTP) or 22 (SFTP, if enabled for you)

Upload your website into public_html (or public_html/yourdomain for an added website).

ImportantDon't share these details. For a developer, create a separate FTP account for them in cPanel (FTP Accounts) and delete it when they finish.

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